Table of Contents

  HOME . . . 1

  CONTENTS . . . 2

  FREE TRIAL SOFTWARE REGISTRATION . . . 3

  OVERVIEW . . . 3
    Objectives . . . 4
    Core Level Communication . . . 5
    Introduction to Personality Clues . . . 6

  CONVERSATION CLUES . . . 7
    The Togetherness Personality . . . 7
    The Enterpriser Personality . . . 8
    The Analyzer Personality . . . 9
    The Motivator Personality . . . 10
    Exercise #1 . . . 11a
    Body Language Clues to Personality . . . 12
    Communication Challenges & Obstacles . . . 13

  THE TOGETHERNESS PERSONALITY . . . 14
    Overview . . . 14
    Communication Guidelines . . . 15
    Emotional Comfort Zone . . . 16

  THE ENTERPRISER PERSONALITY . . . 17
    Overview . . . 17
    Communication Guidelines . . . 18
    Emotional Comfort Zone . . . 19

  THE ANALYZER PERSONALITY . . . 20
    Overview . . . 20
    Communication Guidelines . . . 21
    Emotional Comfort Zone . . . 22

  THE MOTIVATOR PERSONALITY . . . 23
    Overview . . . 23
    Communication Guidelines . . . 24
    Emotional Comfort Zone . . . 25
    Exercise #2 . . . 26a

  RELATIONAL STYLES . . . 27
    The Togetherness Personality . . . 27
    The Enterpriser Personality . . . 28
    The Analyzer Personality . . . 29
    The Motivator Personality . . . 30

  CONVERSATIONAL STYLES AND CHALLENGES . . . 31
    The Togetherness Personality . . . 31
    The Enterpriser Personality . . . 32
    The Analyzer Personality . . . 33
    The Motivator Personality . . . 34

  CLIENT CONVERSATION PROFILE INTRODUCTION . . . 35
    Client Conversation Profile . . . 36
    Engaging Clients in the Personality Dialogue . . . 37
    Applying the Reports . . . 38

 

  ACTION ASSIGNMENT . . . 39

 

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