Ohio National Financial Services, T.E.A.M. Dynamics, Course II, Assessing Client Personality and Communication Adjustments

Individuals of the Togetherness personality are agreeable in conversation—their body language, tone and words affirm the speaker. They are patient and cooperative in conversation. They often apologize before inquiring and act hesitant regarding their own opinions. The Togetherness tone is calm (not demonstrative), friendly and respectful. In conversations with the Togetherness personality, it is important to demonstrate good listening skills and project concern and commitment.

Conversational Clues