MDRT - CFP Logo
The "How-to" Book:
A Practice Management Guide
Developing a Business Plan Human Resource Management Facilities & Equipment Financial Management Business Continuity
Human Resources
Contents
Introduction
Staff
Rationale for hiring staff
What is your time worth?
Recruitment & interviewing
Secretarial assistance
The office pool
Findinq qualified assistance
Staff Selection and Testing Process
The application
Tests
Interviewing
Checking the resume and references
After the interview
The firing process
Testing
Staff training
Orientation
Telephone customer relations training
Compensation
Policy manuals
Company information
General personal policies
Business ethics
Administrative procedures
Personnel management
Supervising & motivating employees
Conducting job evaluations
Training employees
Giving & receiving criticism
Finding a balance
Improving the problem employee's performance
Types of disciplinary action
Professionalism
Time management
Analyzing current use of work time
Taking time to plan
Special concerns about planning time
Identifying timewaster
MDRT member's top timewasters
Secretaries top timewasters
A Process for solving problems
Technology for scheduling
Insurance against chaos
Conclusion
Self management
The same six ways
Ten rules to overcome procrastination
Sample documents
Home > Human Resource Management Untitled

MDRT Members Top Timewasters

1. Not enough delegation, doing it oneself, involved in routine

2. Telephone interruptions

3. Attempting too much, unrealistic time estimates

4. Drop-in visitors

5. Crisis management, shifting priorities, jumping from task to task

6. Lack of objectives, priorities, deadlines, daily plan

7. Cluttered desk, personal disorganization

8. Inability to say NO (desire to help others)

9. Meetings

10. Procrastination, indecision

11. Lack of self-discipline

12. Inadequate, inaccurate, delayed information

13. Confused responsibility, authority

14. Leaving tasks unfinished

15. Poor communication

16. Understaffed/undertrained/inadequate staff

17. Socializing

18. No follow-up, no progress reports

19. Not managing conflict

20. Outside activities and reactions to same

21. Frustration over cancellation of appointments

22. Failure to listen

23. Snap decisions

< Previous Top Next >