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The "How-to" Book:
A Practice Management Guide
Developing a Business Plan Human Resource Management Facilities & Equipment Financial Management Business Continuity
Human Resources
Contents
Introduction
Staff
Rationale for hiring staff
What is your time worth?
Recruitment & interviewing
Secretarial assistance
The office pool
Findinq qualified assistance
Staff Selection and Testing Process
The application
Tests
Interviewing
Checking the resume and references
After the interview
The firing process
Testing
Staff training
Orientation
Telephone customer relations training
Compensation
Policy manuals
Company information
General personal policies
Business ethics
Administrative procedures
Personnel management
Supervising & motivating employees
Conducting job evaluations
Training employees
Giving & receiving criticism
Finding a balance
Improving the problem employee's performance
Types of disciplinary action
Professionalism
Time management
Analyzing current use of work time
Taking time to plan
Special concerns about planning time
Identifying timewaster
MDRT member's top timewasters
Secretaries top timewasters
A Process for solving problems
Technology for scheduling
Insurance against chaos
Conclusion
Self management
The same six ways
Ten rules to overcome procrastination
Sample documents
Home > Human Resource Management Untitled

Conclusion

Time management is not a revolutionary process. It is one of constant study, improvement and modification. To help you get started, we have included material from many sources.

It is important to find out what works for you, that you schedule a weekly planning meeting with yourself, as well as a daily early morning 10 to 15-minute planning meeting with your staff. Be open to feedback from your staff. Encourage reporting from staff to you and insist upon staff protecting you from interruptions.

Computerization helps offices be more efficient. An office can save a lot of time with effective computer systems, such as:
1. A good database system
2. A good word processing system
3. A good illustration system
4. A good time management and scheduling system
5. A new business system
6. A commission tracking system
7. An accounting system

Refer to Section 3 on “Facilities and Equipment” for many details on computer systems.

For further information or study on time management, you may wish to review the following:

Time Management Systems

Day-Timers, Inc.
1 Willow Lane
East Texas, PA 18046
(215)398-1151

Executive Scan-Card Systems
814 W. Third Ave., Dept. 931
Columbus, OH 43212
800/848-2618 (U.S. and Canada)

Reference Books

1. The Time Stretcher — MDRT
2. 7 Habits of Highly Effective People — Stephen R. Covey
3. How To Get Control of Your Time and Your Life — Alan Lakein
4. All Alec Mackenzie’s books on time management
5. One Minute Manager — Ken Blanchard
6. The Effective Executive — Peter Drucker

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