Ohio National Financial Services, T.E.A.M. Dynamics, Course III, Managing Diverse Personalities and Personality-Based Conflict

The Motivator personality is quite uncomfortable in confronting conflicts, which goes against the grain of their "take-life-in-stride" nature. Motivators are good at rallying people to their cause and trying to win by virtue of a majority. They are also inclined to use superficial fixes by making light of situations in order to quickly restore an air of amicability.

Motivators avoid people whose tone communicates anger, frustration and impatience. Criticism is often taken as a threat to their image and they may respond by attacking the adversary or venting their frustrations. Motivators may also act as if the problem is solved when there is still an undercurrent of conflict, in hopes that it will pass.

In conflict scenarios with Motivators:

Approach in a friendly and positive fashion

Use self-deprecating humor to ease the tension

Frame a "we" approach to the conflict instead of and "I" or "you"

Ask for their thoughts and ideas for resolution—and listen without interruption

Ohio National is not affiliated with, nor does it endorse or sponsor, any particular prospecting, marketing or selling system.

Common Conflict Responses

The Motivator Personality


Common Conflict Responses The Motivator Personality In conflict situations, Motivators are likely to: Avoid the scene when they sense negativity Try to dismiss or smooth over the situation (adapt a superficial fix) Become emotional and offensive—take criticism or conflicts personally Seek control or revenge by persuading others to side with them Openly joke about or trivialize the conflict (while being internally upset) Overwhelm their opponent with monologue The Motivator personality is quite uncomfortable in confronting conflicts, which goes against the grain of their "take-life-in-stride" nature. Motivators are good at rallying people to their cause and trying to win by virtue of a majority. They are also inclined to use superficial fixes by making light of situations in order to quickly restore an air of amicability. Motivators avoid people whose tone communicates anger, frustration and impatience. Criticism is often taken as a threat to their image and they may respond by attacking the adversary or venting their frustrations. Motivators may also act as if the problem is solved when there is still an undercurrent of conflict, in hopes that it will pass. In conflict scenarios with Motivators: Approach in a friendly and positive fashion Use self-deprecating humor to ease the tension Frame a "we" approach to the conflict instead of and "I" or "you" Ask for their thoughts and ideas for resolution—and listen without interruption Back \| Top \| Home \| Next Ohio National is not affiliated with, nor does it endorse or sponsor, any particular prospecting, marketing or selling system.