Ohio National Financial Services, T.E.A.M. Dynamics, Course III, Managing Diverse Personalities and Personality-Based Conflict

Because of the their propensity for candor, Enterprisers will wrestle conflict head on. Some people appreciate their straightforwardness, while others find it offensive. Enterprisers often operate with a "what you see is what you get" mentality and abhor any pretense—especially in a conflict scenario.

This personality style is not afraid of hurting people's feelings if they feel the resolution is right. They are often heard saying, "They'll get over it!" in regard to emotional responses to their tactics. Because of their intense desire for closure, however, Enterprisers will listen to creative input that solves the issue and will quickly move to resolve issues rather than stew and harbor resentment.

In conflict scenarios with Enterprisers:

Avoid arguments; listen to their complaints and ideas for resolution

Ask for best ways to solve the conflict

Own up quickly to any mistakes made; don't try to make excuses

Be ready to put the situation behind and move forward

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Common Conflict Responses

The Enterpriser Personality


Common Conflict Responses The Enterpriser Personality In conflict situations, Enterprisers are likely to: Take a direct, aggressive approach Rapidly escalate the level of confrontation Create win/lose outcomes if there is a lack of cooperation (competitive) Attempt to clear the air at one sitting Solve problems with more regard for closure than feelings Listen to creative input in order to solve problems Because of the their propensity for candor, Enterprisers will wrestle conflict head on. Some people appreciate their straightforwardness, while others find it offensive. Enterprisers often operate with a "what you see is what you get" mentality and abhor any pretense—especially in a conflict scenario. This personality style is not afraid of hurting people's feelings if they feel the resolution is right. They are often heard saying, "They'll get over it!" in regard to emotional responses to their tactics. Because of their intense desire for closure, however, Enterprisers will listen to creative input that solves the issue and will quickly move to resolve issues rather than stew and harbor resentment. In conflict scenarios with Enterprisers: Avoid arguments; listen to their complaints and ideas for resolution Ask for best ways to solve the conflict Own up quickly to any mistakes made; don't try to make excuses Be ready to put the situation behind and move forward Back \| Top \| Home \| Next Ohio National is not affiliated with, nor does it endorse or sponsor, any particular prospecting, marketing or selling system.