Effective Approach Techniques
- Present project in a step-by-step process.
- Implement change over time versus overnight.
- Ask them for input and listen to their comments.
- Recognize their achievements.
- Be tactful and sensitive to their feelings.
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Conflict
Management
- Inquiring about their thoughts and feelings in the situation.
- Demonstrating concern and respect with good listening skills.
- Outlining the necessary steps for resolving the conflict.
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Motivators
- Providing support to others.
- Working cooperatively with others.
- Thorough yet concise explanations.
- Receiving verbal or written recognition.
- Dealing with likable and considerate individuals.
- Low pressure, non-competitive environment.
- Being consulted in planning stages (team approach).
- Specific steps and clear time frames.
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Stressors
- Dealing with change.
- Having to be candid, aggressive or assertive.
- Being singled out publicly.
- Having to lead.
- Making autonomous decisions.
- Completing complex tasks without feedback.
- Not being appreciated.
- Lack of time—because they have trouble saying "no".
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