Page 184 – Introduce Sales Practices for California Insurance Agents Page 185 – Appropriate Advertising Page 185 – Advertising for Persons 65 Years Old & Older (Sections 787 & 1725.5 of the CIC) Page 185 – Definition of Advertisement: Envelopes, Stationery, Business Cards (Section 787(b) of the CIC) Page 186 – Required Information to Be Displayed Page 187 – Use of the Word "Insurance" Page 188 – License Number Page 188 – Seminars, Classes & Informational Meetings Page 189 – Required Information to Be Displayed Page 189 – Use of the Word "Insurance" Page 189 – License Number Page 190 –Direct Mailers (Section 787, 1st paragraph) Page 190 – Advertisements may not look like those of a government agency, non-profit or senior organization. Page 190 – Coverage not provided or endorsed by government agency, non-profit or senior organization. Page 190 – Advertiser is not connected with government agency, non-profit or senior organization. Page 190 – Coverage or advertiser is not related to government agency. Page 190 – Any person or entity that is exempt from licensure, or non-resident agents representing an insurer that is a direct response provider. Page 191 – Fines & Penalties Page 192 – Prohibited Sales Practices Page 192 – Selling Annuities for Medi-Cal Eligibility (Section 2 of SB620/Section 789.9 of the CIC) Page 192 – Selling annuities to persons 65 years old and older for the purpose of qualifying for Medi-Cal is prohibited if: Page 192 – If Assets Are Equal to or Less than Community Spouse Resource Allowance Page 192 – Senior Otherwise Qualifies Page 192 – After Purchase, Senior or Spouse Does Not Qualify for Medi-Cal Page 193 – In-Home Solicitations: 24-Hour Notice Requirement for Persons 65 Years Old & Older (Section 3 of SB 620/Section 789.10 of the CIC) Page 193 – Criteria Page 193 – For Persons 65 Years Old & Older Page 194 – Content of Written Notice Page 195 – Cannot Misrepresent True Content of Meeting Page 196 – Sharing Commissions with Attorney (Section 1724 of the CIC) Page 196 – Unnecessary Replacement (Section 10509.8 of the CIC) Page 197 – Define "Unnecessary Replacement". Page 197 – Pay a surrender charge. Page 197 – Define substantial financial benefit. Page 197 – Examples of Unnecessary Replacement Page 199 – Bait & Switch Page 199 – Pre-Text Interview: Definition & Examples Page 202 – Classic Trust Mill: Alliance for Mature Americans Page 202 – Living Trust Mills & Pretext Interviews Notice, Commissioner Low (Attachment II) Page 203 – Long-Term Care Sales Page 203 – Unauthorized Practice of Law-Drafting, Delivering, Interpreting Legal Documents (Business & Professions Code 6125) Page 204 – Cause for Suspension (SB 618 Section 4, CIC 1668.1) Page 204 – Loans Page 204 – Agent Beneficiaries Page 204 – Agent as Trustee Page 204 – Agent as Power of Attorney Page 204 – Benefits Payable to Family or Friends of Agent Page 204 – Exceptions Page 205 – Penalties (Section 782, 786, 789.3, 1738.5, 10509.9 of the CIC) Page 207 – Discuss the importance of determining client suitability for annuity sales (NAIC Senior Protection in Annuity Transactions Model Act & Regulation) Page 208 – Identify the need for information prior to making recommendations. Page 209 – The Consumer's Financial Status Page 209 – Income Page 209 – Liquid Assets Page 209 – Is comprehensive LTC insurance in place? Page 210 – The Consumer's Tax Status Page 211 – The Consumer's Investment Objectives Page 211 – Other Information to Be Used or Considered Relevant Page 213 – Discuss the need for full contract disclosure (Section 10168.7 of the CIC). Page 213 – Discuss the need for complete recordkeeping. Page 214 – Identify required disclosures (AB 2107, Scott, Chapter 442, Statutes of 2001- Attachment III) Page 215 – Policy Cancellation & Refunds (Sections 10127.10 & 10509.6 of the CIC) Page 215 – Free Look for Persons 60 Years Old & Older (Section 786 of the CIC)
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