Financial professionals have the important role of servicing a qualified retirement plan. Providing ongoing service to one's client is a good business practice in all markets. However, service is imperative when working with employee benefit plans. When it comes to retirement plans, the financial professional's role is active at two levels — both ongoing participant enrollments and annual client reviews.

Ongoing

In earlier sections, it was established that the financial professional's role in retirement plans is that of facilitator, from introducing the businessowner or plan trustee to Ohio National, to working with Retirement Plan Services to set up the plan. Once the plan has been put in place, the financial professional then plays the leading role in assuring ongoing plan servicing.

While the ongoing operation of the plan is typically managed between the plan trustee and the service administrator (e.g., Ohio National or the outside third party administrator), advisers help to oversee:

• Enrollment of new participants according to the plan specifications;
• Ongoing education seminars for employees on retirement planning; and
• Following up on correspondence sent between the plan sponsor or trustee and the service administrator.

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