Name: Date:
Satisfied clients are key to the success of any business. That's why your responses to the following questions are so important. Your answers will allow me to better serve you. Please take a few moments and let your voice be heard. Your opinion counts!
- Are you treated with respect and courtesy?
- o Yes o No o Sometimes
- Do you feel that your needs, wants, and concerns are
listened to and understood?
- o Yes o No o Sometimes
- Do you have confidence in my recommendations?
- o Yes o No o Sometimes
- Do you feel that your special requests and/or problems are taken care of to your satisfaction?
- o Yes o No o Sometimes
- Is the information and research provided useful and
accurate?
- o Yes o No o Sometimes
- On a scale of 1 to 5, with 5 being the best, how would you rate the overall quality of my service?
- 1 2 3 4 5
- Would you recommend me to friends, colleagues, or
relatives?
- o Yes o No
- What would make the service I provide better for you?
________________________________________
________________________________________
________________________________________
________________________________________
Thank you for taking the time to respond to this survey. Please return it to me in the enclosed self-addressed, stamped envelope at your earliest convenience. I truly appreciate your feedback and look forward to continuing to serve you in the future.
These methods are excellent ways to keep client relationships healthy, while positioning yourself for additional sales as they arise, and blocking out the competition.
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Ohio National is not affiliated with, nor does it endorse or sponsor, any particular prospecting, marketing or selling system.
